SERVICES / IVAN TISHCHENKODevelopment of Telegram bots to orderTelegram bot for requests, notifications and automation: communication scripts, command logic and coordinated integrations for your process.Discuss the project ↗What tasks can be delegated to a bot?The bot helps you consistently collect a request, ask clarifying questions and transfer the request to the person in charge. Another scenario is to notify about events or give the user access to repetitive actions without lengthy correspondence.Before development, we describe the beginning and end of the scenario: who launches the bot, what it needs, what data it leaves and who processes the result. If a task requires human participation, the transition to it should be clear.Scripts and commandsI’m working on the sequence of messages, buttons, required fields and returning to the previous step. It is important to account for incomplete dialogue, resubmissions, and input that does not fit the expected format.A helpful bot explains what happened and what to do next. Instead of an incomprehensible error, the user should be given the opportunity to correct the input, repeat the action, or contact directly.Integrations and reliabilityIntegrations with CRM, spreadsheets, website and other services are discussed according to the task. Before the assessment, you need to check the availability of APIs, access restrictions and rules for working with data. Not every external system can be connected in the same way.The bot token should be stored on the server side and not transmitted to visitors. For applications, it is important to provide for preservation, re-delivery in case of temporary failure, and protection against duplication. Specific reliability requirements are agreed upon in the project.How to order and evaluate developmentSend us an example of the dialogue: what questions the bot asks, what answers it receives, and where it sends the result. Specify required integrations, number of user roles, and expected admin actions.Cost and duration depend on script branching, external connections, data storage and management interface. You can start with one basic scenario, test it on real tasks and then develop the bot.What to think about before developing a bot ↗NEXT STEPShall we discuss your task?Describe the project and leave a contact. The scope of work, duration and cost will be determined after discussion.Contact me ↗Other services: Custom website development · Development of custom dashboards← All services